Oxford access issue – ‘Unknown or Unusable Identity Provider’

Issue is now fixed. Sept 27, 2023

UBC Users are seeing a ‘Unknown or Unusable Identity Provider’ when they try to access some Oxford databases such as Oxford Music Online or Oxford Research Encyclopedias.

We are working to solve the issue as quickly as possible.

As a workaround, place this URL text in from the the Oxford website address that you wish to access. This will give you access after you login with your CWL: https://proxy.openathens.net/login?qurl=

For example, to access Oxford Music Online, use https://proxy.openathens.net/login?qurl=https://www.oxfordmusiconline.com/

Post Comment


a place of mind, The University of British Columbia

Emergency Procedures | Accessibility | Contact UBC  | © Copyright The University of British Columbia