- Have questions or need more help with the issues below? Contact us here
ScienceDirect: UBC eLink Not Working
Posted on February 24, 2010 @6:20 pm by irobb
Due to recent changes Elsevier made to its ScienceDirect platform, our UBC eLink button 
is not working as it should (you get a “Server not found” error). Elsevier is working to resolve this problem.
If you find a reference, citation or non-full text article in ScienceDirect you want to follow up on, try plugging the information into our CitationLinker (the Advanced Search tab has more input features).
No CommentsCRCnetBase: eBooks not Linking from Catalogue to New Site
Posted on February 18, 2010 @1:44 pm by irobb
*UPDATE* – netBASE links work from Catalogue
*NEWS FLASH* FOODnetBASE titles working *NEWS FLASH*
CRCnetBASE has a new site…
…but our ebooks aren’t linking to it from the catalogue.
To get to a CRCnetBASE ebook, please go to the CRCnetBASE home page and browse / search from there.
NOTE: CHEMnetBASE titles seems to be OK at the moment.
No CommentsISI Web of Knowledge: Two Databases Added
Posted on February 11, 2010 @3:30 pm by irobb
“You now have access to two new research resources on Web of Knowledge through your library and its participation in the Canadian Research Knowledge Network.” -Thomson Reuters email
MEDLINE (195o – Present) learn more here
Conference Proceedings Citation Index (1899 – Present) learn more here
No Commentsubcvisitor: Wireless Internet for Visitors to UBC
Posted on February 10, 2010 @12:13 pm by irobb
The next time you use your laptop on campus, you may notice a new wireless option: ubcvisitor (read more here).
As the name suggests, this is a wireless gateway to the internet for visitors — non-UBC folks.
If you are part of the UBC community and are trying to connect to eresources to which the UBC Library subscribes, PLEASE do not use ubcvisitor. Why? Because the IP addresses for this new network will not allow you to connect to subscribed eresources.
The recommended wireless network for UBC community members is ubcsecure.
If you have a valid UBCcard or a CWL and you are connected via ubcsecure and you still have problems accessing Library eresources, please let us know using our help form.
No CommentsPrint Measurement Bureau: Down (but not for long?)
Posted on February 8, 2010 @1:16 pm by irobb
*UPDATE* – Access to 2009 data restored.
For all those attempting to get 2009 Product Data, apologies. Product Measurement Bureau (PMB) says its host server is down due to maintenance issues. They assure us it should be back later, but can’t give a time line. Currently, you see a blank screen or a “Unable to connect to the remote server” message.
Try later and watch this blog as we will post as soon as we know more.
No CommentsEZproxy Down Time: How it may affect you
Posted on February 3, 2010 @8:52 pm by irobb
*UPDATE* – EZproxy update a success. All should be working better than before.
You saw the banner on the Library Home page that reads:
EZproxy Unavailable – Thursday, Feb 4th, 2:00PM – 6:00PM
But what does that mean to you?
If you are trying to connect to a subscribed eresource from off campus, Proxy will not be an option for the 4 hours. Please use myVPN.
Books 24×7 will have connection issues till possibly Friday morning. The “old” login (for anyone familiar with the blue screen) will work if you have a pre-existing account. The new will not. See the Library Information Page for your login options. Only “Alternate online access: Click here for the electronic version.” links will work in the catalog during this time.
ebrary will be unavailable from off campus unless you go through myVPN possibly till Friday morning. Personal bookshelves will be unavailable for the same period, whether on or off campus.
China Data Online will be unavailable till Friday morning or possibly later.
Global Market Information Database (GMID) will be unavailable till possibly Friday morning.
Passwords that are hidden behind links that require your UBCcard Barcode and PIN will be unavailable for the 4 hours.
We apologize for all this (and possibly more) disruptions, but the end result will be a better Proxy service. If you encounter any problems or have questions, please contact us.
No CommentsWiley Interscience 2010 Issues now Available!
Posted on February 1, 2010 @11:50 am by irobb
Finally, access to the Wiley Interscience 2010 issues has been turned on.
Thank you –especially to those in the Life Sciences who were most affected by this delay– for your patience.
For a review of the issues behind this delay, please see the earlier post.
If you encounter any problems, please email using our eResources help form.
No CommentsThe Library is a little GREENR for the next month
Posted on January 29, 2010 @4:26 pm by irobb
*Trial Subscription* Trial ends February 26, 2010.
Please visit the new GREENR Knowledge Portal from Gale and then send us your thoughts using this comment form. With enough feedback we may be GREENR longer.
GREENR (Global Reference on the Environment, Energy, and Natural Resources) is a new, authoritative online resource that focuses on the academic study of sustainability and the environment.
No CommentsEnvironmentally Savvy?: Three new Resources keep you up to date
Posted on January 29, 2010 @4:01 pm by irobb
The Library has added three Bureau of National Affairs online resources to it’s collection:
Environment Reporter : “This multi-part [U.S. focused] environmental resource keeps you fully up to date on rapidly changing developments in courts, Congress, federal agencies, state legislatures, industry, and environmental organizations.”
International Environment Reporter : “Know and understand environmental news, laws, regulations, and policies—in all major industrialized and developing nations, as well as international governmental and nongovernmental organizations.”
Environment & Safety Library : “The Library combines powerful, easy-to-use, continuously updated compliance tools with a research collection of [mostly U.S.] federal and state laws, regulations, and documents.” NOTE -we do not have access to grayed-out text.
No CommentsUBC eLink: Down Saturday, January 23, 2010
Posted on January 21, 2010 @4:46 pm by irobb
<=Sadly, this little gem that you know and love, will be OUT OF ORDER on Saturday, January 23 from 6:30 a.m. to 6:30 p.m. (or later). And linking from the Library catalogue to ejournals via Online access or Alternate online access will be down as well for the same period.
But while our OpenURL resolver needs some work, the ejournal A-Z list (click here) will not be affected.
As usual, if you encounter any problems or have questions, email us via our form.
No Comments
People