- Have questions or need more help with the issues below? Contact us here
UBC eLink (SFX): Down at 2:00
Posted on September 4, 2009 @2:14 pm by irobb
Yikes! We’ve lost it for the moment. Stay tuned.
No CommentsProQuest: Some Databases Acting Up
Posted on September 3, 2009 @2:37 pm by irobb
*UPDATE* All fixed, per ProQuest.
“We are currently experiencing system difficulties and we apologize for any inconvenience this may cause you and your users. We have every available resource working on the problem…”
Hmm. Sounds like a peck of trouble down at the ol’ ProQuest place. Everything seemed to be working briefly around 3:30 pm. Stay tuned
No CommentsEZproxy Server: *Back Up*
Posted on August 28, 2009 @2:51 pm by admin
EZProxy service is back. Friday’s problems now resolved.
—
We’re having problems with our ezproxy server. Systems staff are investigating and we hope access will be restored as quickly as possible.
In the meantime, resources authenticated via EZProxy are unavailable. We apologize especially for the inconvenience to our Books 24×7 and Euromonitor (GMID) database users.
HAPI: Server Being Upgraded
Posted on August 25, 2009 @11:55 am by irobb
*UPDATE* “HAPI Online has been up and working steadily for a week now so hopefully our technical issues have been resolved…” -the HAPI folks
*UPDATE* Not the HAPpIest of news.
“HAPI Online is still experiencing intermittent disruptions in access,” say the site’s tech folks. Stay tuned.
“HAPI Online has been experiencing recurring server errors over the past few weeks… .We are currently working on switching over to a new server… . We hope to have this in place by the end of this week. Our apologies for any inconvenience this has caused.”
Stayed tuned for Happier news (I couldn’t resist).
No CommentsIOP Journal “Smart Materials and Structures”
Posted on August 13, 2009 @9:33 am by irobb
“… Smart Materials and Structures, published by non-profit scientific publisher IOP Publishing, UK, has announced that it has been named one of the most influential journals in the field of engineering in 2009, as recognised by ScienceWatch.com from Thomson Reuters.” –Knowledgespeak Newsletter 13 Aug 2009.
And The University of British Columbia Library has a subscription. Go to the IOP SM&S site (but you must come from on campus or via our VPN).
No CommentsSFX Pop-Up Menu: “Related” Full-Text Links
Posted on August 11, 2009 @1:10 pm by irobb
A clarification needs to be made about links claiming “Full text available” on the SFX pop-up menu. Links near the top of the menu (usually right under the journal or article title) try to connect you to THAT journal / article.
“Full text available” near the bottom (usually just below “Check the UBC Catalogue” or ” Order Documents from CISTI Order”) are for what SFX considers related journals, which most likely will NOT have what you want.
This is a known, confusing and frustrating issue we are trying to resolve.
No CommentsIPA Source: Opera Online
Posted on July 29, 2009 @3:29 pm by irobb
“Online since 2003, IPA Source is the web’s largest library of International Phonetic Alphabet (IPA) transcriptions and literal translations of opera arias and art song texts.”
“Ha, stolzer ozean!” Who said that? Find out at IPA Source.
(…psst, I think he was Dutch)
No CommentsSage Journals Online: Good-Bye CSA Illumina
Posted on July 29, 2009 @2:53 pm by irobb
*UPDATE* The date is back to January 1st. My head is spinning!
*UPDATE* The switch-over date is now September 1st not January 1st.
“To date, the SAGE Full-Text Collections have been available on both the ProQuest CSA Illumina platform
and the SAGE Journals Online platform. After December 31, 2009, the SAGE Full-Text Collections will be available exclusively on SAGE Journals Online.” -Sage Library Newsletter, July 2009
For you, this means you’ll have to change any bookmarks you have for Sage titles on CSA Illumina. We will be updating our A-Z list and OpenURL linking.
No CommentsUBC Catalogue’s “Sort By” Box: It’s Broke
Posted on July 22, 2009 @3:16 pm by irobb
*UPDATE* Box fixed. Now you can sort your Library Catalogue search results. “Thank you,” to the Systems folks!
The title of this post basically sums it up: the “Sort By” drop-down box which appears with your search results in the UBC Library catalogue currently does nothing. We are working on the problem. Stay tuned.
RefWorks: Please Read the Update
Posted on July 22, 2009 @3:07 pm by irobb
The Library’s RefWorks crew has updated their information page. Please take a look. Remember to use the CORRECT URL for UBC patrons. Or as the Library’s RefWorks crew puts it:
“Do NOT create an account from the US refworks site.”
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