Update December 12, 2024: In addition to Criterion and Audio Cine, users may not be able to load streaming videos from Kanopy when using the Firefox browser on a UBC computer. Please use a different browser. When using the Firefox browser, users may see a “Media unavailable: You don’t have permissions to view this media” […]
Resolved December 9, 2024 The ‘Switch Factiva’ button to switch to Factiva’s new user interface is not working for UBC users. As a workaround use the new interface link on the Factiva Resource Page – https://resources.library.ubc.ca/page.php?details=factiva&id=543
Resolved September 27 2024 at 3:10pm We are seeing an ongoing issue with resources that use EZProxy for access producing a 503 Service Error. This includes resources like: Pitchbook – https://resources.library.ubc.ca/page.php?details=pitchbook&id=2710 Passport – https://resources.library.ubc.ca/page.php?details=passport-gmid&id=572 Any resource that has ‘ezproxy’ in the URL to access it will be impacting by this issue. We are working to […]
We are currently seeing some issues with accessing CNKI eBooks. https://resources.library.ubc.ca/page.php?details=cnki-ebooks&id=2606 eResources is Investigating.
Ongoing Issues when trying to navigate and access Passport GMID https://resources.library.ubc.ca/page.php?details=passport-gmid&id=572 EResources is investigating!
We had a technical issue yesterday that blocked access to Pitchbook. You should now be able to access Pitchbook by logging in via the Resource Page website – https://resources.library.ubc.ca/page.php?details=pitchbook&id=2710 If you get a Account Expired error. Try using the ‘Create an Account’ option, using the same email and your account will be reinstated. If you […]
The National Film Board (NFB) has lost rights to some of their hosted films and are now actively negotiating to get them back. Luckily it currently only appears to be a small amount of films that we have lost access to. We are still working to identify which films specifically, but since NFB is still […]
Knovel will now prompt users to log-in to (or create an) Elsevier Account before accessing. eResources is investigating getting this removed so users can have direct access just through the Library.
Resolved August 28, 2024 Users may see an “Unknown or Unusable Identity Provider” when accessing Oxford Art/Music/Research Encyclopedia databases Oxford is working at resolving this issue, please use these links to access: Oxford Music – https://www-oxfordmusiconline-com.eu1.proxy.openathens.net/ Oxford Art – https://www-oxfordartonline-com.eu1.proxy.openathens.net/ Research Encyclopedia databases – https://oxfordre-com.eu1.proxy.openathens.net/
We are having some issues accessing Lexis Nexis databases. Please use the Resource Page links to access the databases till we get this solved – https://resources.library.ubc.ca/?searchtype=keywords&search=lexis+nexis