At this time, the eResources team is experiencing a temporary staffing shortage. As a result, our capacity to address all inquiries is limited. We are currently prioritizing issues that are critical to academic continuity (e.g., support for student to completing coursework) or that affect a broader group of users. While we may not be able […]
ACCESS RESTORED on Thursday, October 2, 2025 Access to the Nkoda App is currently down. Users are prompted to create a personal subscription when trying to access. eResources has reached out to Nkoda to troubleshoot and access should be up soon.
MathSciNet has moved to a new system of authentication that is causing issues. eResources is investigating. As a workaround, please access MathSciNet directly via the Library Resource Page instead of logging in via the website. The Resource Page link is: https://resources.library.ubc.ca/page.php?details=mathscinet&id=36
Our access to National Theatre Collection (1 and 2) and Royal Shakespeare Collection is now via Alexander Street instead of Bloomsbury’s Drama Online. This switchover happened more suddenly then we thought it would and the eResources team is working on changing the links. In the meantime, to obtain access to these videos, please search for […]
Due for unforeseen circumstances the eResource Team will be short staffed between August 15th – Sept 5th. We will be slow to respond to tickets and emails. Thank you for your patience. Please do feel free to follow up if you don’t get a response from us within a few days. Thank you, Ryan Ryan Regier […]
ASTM has moved some content (ebooks and journals) to a new website – ASTM Digital Library ASTM Standards are still located on the old ASTM Compass website. Users may see linking issues. If so, please report to eResources.
Access now back up. Access issues with Firefox may remain. Try using a different browser 08aug2025 All users who are trying to access Pitchbook are getting redirected to a new login site and then seeing an Invalid IP error when they try to login. https://resources.library.ubc.ca/page.php?details=pitchbook&id=2710 We have reported to Pitchbook and will get this issue […]
On August 5, 2025, the Library’s main EBSCOhost profile will migrate to a new user interface. This interface will become the new point of access for all subscribed EBSCOhost databases. A select number of medical and allied health databases will remain accessible on the old interface until December 22, 2025. Visit the new LibGuide to learn […]
Users trying to access AMS (American Mathematical Society) books or journals are currently being forced to login twice to access content. After logging in via the library website and landing on the AMS page, AMS will send users to a ‘Access through your institution” page when trying to access full text. If you search for […]
Resolved on Tuesday, June 17, 2025 Users will see a “ATYPON – Access Denied” error when trying to access a large number of publisher websites. ATYPON is a platform provider that many publishers use to allow them to authenticate users. Multiple Universities are seeing this problem. As a workaround, please use the OpenAthens Proxy by […]