UPDATE: Seems to be working again. Unfortunately, the Library catalogue is down. UBC IT has a bulletin HERE. Other discovery services, like Summon, are working – but any links from Summon results to the Cataloge do not work. Watch UBC IT Bulletins and this post for updates. Sorry for the inconvenience.
Hello: Hope everyone is looking forward to the break between Christmas & New Years. We are! eResources & Access will be closed from December 23rd and reopening January 2nd. Do continue to report any problems with our online resources during that time using the Help Form. We will investigate all problems and respond in the […]
UPDATE – log-in to Usernames & Passwords working as expected now. Certain online resources require additional log-in information – like a Username & Password that is shared by everyone. This info is usually hidden and requires Users to log into a secondary level. For example, access to the BC Building Code (click here). You need […]
Just a heads up… Due to systems maintenance, the public facing Library Catalogue will be unavailable for 2 hours (10:00 pm – midnight) on Saturday, September 30th. UBC IT notice here. Our Summon Discovery Service will be not be disrupted. So, you will be able to search for online resources.
Sorry to report that a number of Cambridge eBooks are linking to the wrong title. A fix is in the works. If this happens to you, go to the Cambridge Core eBooks site and do a search from there.
ISSUE RESOLVED Currently, access to JAMA titles via EZproxy is down. This means access from off campus is not working. We are working on it. Access on campus is working. Sorry for the inconvenience.
The Library’s Summon Working Group has implemented two immediate changes to the UBC Library’s current instance of Summon. These changes took effect on Wednesday, September 13, 2017: AskAway (chat with Library staff) has now been added to Summon. It can be found under the “chat bubbles” icon on the upper right of the Basic (keyword) […]
There continues to be intermittent issues with the eJournal Portal (the tab that says “Journal Titles” on the Library Homepage). Per the third-party that hosts this service: — “Thanks for the reports of slowness related to the E-journal Portal. We are aware of the issue… this issue is happening intermittently and is not impacting all […]
Hello: Due to conflicts in staff scheduling, the eResources & Access Team will all be away on Friday, September 1st. Please do report any problems or access issues via our Help Form, and we will get to them on September 5th (after Labour Day). Sorry for the inconvenience.