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Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

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madgett

madgett

ScienceDirect (Elsevier) Blocked Off Campus

By madgett on April 11, 2019

UPDATE => ScienceDirect restored. Elsevier has restored access to ScienceDirect. They blocked access for almost a full day due to “Systematic downloading of significant amounts of data”. Please read about the use of Library-licensed online resources. Do not use automated software to download articles. If you wish to do Text & Data Mining or other […]

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ProQuest eBook Central down – 20MARCH2019

By madgett on March 21, 2019

Update : Site back up ProQuest eBook Central seems to be down. Error message says “Cannot connect to the server.” We are investigating. Stay tuned.

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eJournal portal and Citation Linker will be unavailable for 24 hours starting February 8 at 5:00 p.m.

By madgett on January 31, 2019

UPDATE – move went well with few problems reported! Due to a migration to new servers by our third-party eResources Discovery provider, the eJournal Portal (our ejournal linking from the “Journal Titles” tab on the Library Homepage) and our Citation Linker (also known as UBC eLink – the page with a big blue button that […]

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Criterion-on-Demand : Video won’t play

By madgett on January 24, 2019

UPDATE – Older versions of Firefox still displaying error message. Other browsers working. If using Firefox, get latest version; otherwise, use another browser. Remember Internet Explorer needs Silverlight plug-in. Criterion-on-Demand is showing an error message instead of playing videos. We are working with them to resolve this. Thanks for your patience.

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de Gruyter Website very slow to load

By madgett on January 21, 2019

The Walter de Gruyter website, which host many ebooks (including Harvard and Columbia) is verrrrrry slow. We have a ticket in to de Gruyter. Please be patient while we work on this issue. The page will load… eventually.

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eResources & Access Closed till January 2nd – Merry Christmas

By madgett on December 24, 2018

Happy Holidays! The eResources & Access Team will be away till January 2nd. The University is closed till then as well. Please continue to report any access problems via our HELP FORM, and we will look into it in the New Year.

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Wiley eBooks – Loss of Access to Many eBooks

Wiley eBooks – Loss of Access to Many eBooks

By madgett on December 19, 2018

UPDATE Access to Wiley ebooks restored. Loss of access to many Wiley Online eBooks. We are working on a solution, stay tuned! Report any problems via our Help Form.

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ScienceDirect (Elsevier): Off-Campus Access Restored

By madgett on December 18, 2018

Off-campus access to ScienceDirect (Elsevier) ejournals & ebooks has been restored via EZproxy. If you had problems yesterday, clear the history (cache & cookies) from your browser before trying to connect. Report any problems via our Help Form.

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Off-Campus access to Taylor & Francis ebooks down

By madgett on November 26, 2018

Taylor & Francis ebooks: UPDATE: PROBLEM RESOLVED. Please clear the history (cache & cookies) from your browser if you had a recent problem with Taylor & Francis ebooks. Off-Campus access via EZproxy is down. We are working on it. Stay Tuned!

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PsychiatryOnline – Access Down Off Campus

By madgett on October 22, 2018

UPDATE : Access off campus has been restored. Please clear your browser history (cache & cookies) if you were having access problems. If problems persist, contact us via our Help Form. PsychiatryOnline is down for off-campus access. This site (with all its ebooks and other content – including DSM-5) can currently be accessed on campus […]

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