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Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

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madgett

madgett

Google Scholar & EZproxy on Macs – Problem Solved?

By madgett on February 12, 2015

There had been reports of people having problems off-campus using Macs/Safari and logging into Google Scholar via EZproxy. If you are wondering why someone would even do this, the reason is that using EZproxy means you have a UBC IP address. So, you can follow the UBC eLink form the Google Scholar results and get […]

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Holiday Closure 2014 : eResources & Access

By madgett on December 18, 2014

Merry [place reason-to-celebrate or just-feel-good-about-yourself-and-others here] While we enjoy getting your email or phone calls, Gentle Patron, sometimes we just feel the need to get away. Here are the dates our services will be closed over the Holidays: ej-help/access troubleshooting – Closed December 25th, Open January 5th lib-license/license questions – Closed December 19th, Open January […]

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eBooks Not Findable? : Summon & Catalogue Problems

By madgett on November 20, 2014

**UPDATE** As of the Beginning of February, this problem has been sorted Problems 2 & 3 are sorted now. Problem 1 lingers on. They suggest that problem could be sorted early in January. Stay tuned!   Couple of recent problems have collided to make some ebooks we have access to un-findable in the Catalogue and […]

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MedLine & CINAHL (EBSCOhost): Changes to Search History

By madgett on November 6, 2014

In the EBSCOhost databases MedLine & CINAHL, the Search History now automatically appears above your search results.   If you want to turn this feature off at some point, just click on “Search History” (just to the right of “Basic Search” & “Advanced Search”).   For other EBSCOhost databases, if you want Search History to […]

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Factiva: Limits on Downloading Articles

By madgett on October 27, 2014

*UPDATE* Limit raised to 100 articles per session Due to excessive downloading (in one session someone downloaded over 14,000 articles, per Factiva), our downloading ability has been reduced to one article at a time. We are investigating. This is a good opportunity to remind folks that access to a resource does not automatically mean “anything […]

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EBSCOhost Connection Problems : PsycInfo & more?

By madgett on October 3, 2014

FIXED!! Sorry for the delay. PLEASE do the following: Clear your Browser Cache & Cookies then try accessing the EBSCOhost database of your dreams again. UPDATE – Sorry, still seems to be a problem for EZproxy users. Doubtful there will be a resolution till Monday. Access on campus seems to be working. Suggest visiting a […]

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Major Problems – Database searching & More Down

By madgett on September 29, 2014

UPDATE – Problems seem to be resolved. YIKES!  Something has blown a gasket and Summon, Resource pages, Database searching… well, a lot of things are not working. The Tech folks have been contacted. Stay Tuned!

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Banned Books Week, 2014

By madgett on September 22, 2014

September 21 to 27 is Banned Books Week. So, let’s stick it to The Man! Go read a book, already!

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Project Muse eBooks: August Access Problem

Project Muse eBooks: August Access Problem

By madgett on August 13, 2014

Recently, there have been some problems linking to Project Muse eBooks. Last month, some records were added to the Catalogue for ebooks not yet published. This should all be sorted by the end of August. So, please report any ebook problems via out Help Form, but also be aware you may have to go to […]

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BrowZine: New Journal Browsing App Now Live

By madgett on July 4, 2014

UPDATE! Now use BrowZine online, too. We have decided to go with a subscription to BrowZine, a great app for browsing our Library ejournal collection… from anywhere! This app is available for iPads & Android tablets & now iPhones, too. **Download here!** With BrowZine you can: Create your own custom bookshelves Download articles (PDFs) to […]

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