Issue is now fixed. Sept 14, 2023.

We are seeing ongoing issues with CCH Answer Connect – https://resources.library.ubc.ca/page.php?details=cch-answerconnect&id=2412 not working for some users.

Some users will see a login screen prompting them for an email login which does not provide access.

There are no workaround currently, we are working on getting this issue fixed as soon as we can!