- Have questions or need more help with the issues below? Contact us here
Rewriting Proxy Server (RSVPN) – RESTORED
Posted on April 19, 2013 @10:15 pm by madgett
Update: Thursday, September 18th – 11:00am
RSVPN is now available. UBC IT Services confirmed that the outage was due to a routing problem. Please report any continuing difficulties with RSVPN to the Library Systems Help Desk at 604-822-6725.
Wednesday, September 17th – 11:30am
Access to electronic resources through the Rewriting Proxy Server (RSVPN) is unavailable at the moment.
Please use VPN or the Proxy Server instead. We apologize for any inconvenience this is causing.
No CommentsRSC Website Service Disruption – September 20th, 2008
Posted on April 19, 2013 @10:15 pm by madgett
The RSC website at http://www.rsc.org will be unavailable on Saturday, September 20th between 9:30am and 1:30pm.
The RSC apologises for any inconvenience this may cause.
No CommentsSFX/UBC elink – RESTORED
Posted on April 19, 2013 @10:15 pm by madgett
Update: 11:00am
UBC eLink is back on track. We apologize for any inconvenience.
Tuesday, September 9th – 7:00am
UBC eLink is temporarily unavailable. We are working to restore access as quickly as possible.
Firefox 3 and VPN
Posted on April 19, 2013 @10:15 pm by madgett
We’ve had reports from users that they are being denied access to a some of UBC Library online resources
(ScienceDirect, Wiley Interscience etc.). It appears there are some incompatibilities with VPN and Firefox 3.
Recommended solution – quit the browser and restart.
If you’ve had a similar experience or discovered other fixes, please send a note to eResources Help. Thanks!
Note: UBC Library workstations are currently running on Firefox vsn.2.0.0.13.
CiNii – scheduled power supply maintenance
Posted on April 19, 2013 @10:15 pm by madgett
CiNii and all other National Institute of Informatics (NII) services will be unavailable on Sunday, September 7th 2008 from 7:00am-9:00pm (JST) for power supply maintenance.
The services that will be unavailable are as follows:
– GeNii: NII Scholarly and Academic Information Portal
– (CiNii, Webcat Plus, KAKEN, NII-DBR)
– NII Repository of Electronic Journals and Online Publications (NII-REO)
– Webcat
– Institutional Repository Portal (JuNii+)
– IRDB Contents Analysis System
– Academic Society HomeVillage
– Sciterm
– NII-Electronic Library Service
– Cultural Heritage Online
– NII WebPage
Project MUSE launches new web interface
Posted on April 19, 2013 @10:15 pm by madgett
Project MUSE is pleased to announce the release of a new web interface, enhanced with many features to aid ease of navigation, expand discovery, and encourage deeper interaction with the wealth of scholarly content offered by MUSE.
As stated in the publisher’s press release:
The new site design offers several new tools and resources for scholars, librarians, and publishers. MUSE offers full text access to current content from nearly 400 high quality journals in the humanities and social sciences, from some 100 not-for-profit publishers, and the web site’s improved features will help users find, utilize and share this content more readily and efficiently.
A highlight of MUSE’s new web site is wider range of functionality at the individual journal article level, including the ability to email a link, find more articles from the same author(s), and share the article via popular social bookmarking services. Color indicators allow users to easily determine to which content they have full text access, at both the journal and article level.
Improved navigation in the site’s informational pages makes it easier for researchers, librarians, and publishers to access tools such as training guides, usage statistics, journal holdings information, and technical documentation. A new search feature also offers the ability to search only the informational pages, to quickly locate key details such as pricing, upcoming journal additions, or supported technologies. An entirely new section is dedicated to information for current and prospective publishers of journals in MUSE.
More new features including reference linking and Related Articles listings at the journal article level are scheduled for release later this fall and winter.
SFX – Scheduled Server Maintenance – COMPLETED
Posted on April 19, 2013 @10:15 pm by madgett
Update: Sunday, Aug.17th 9:30am
Our server maintenance & testing has been completed. Please report any problems to eResources Help.
Friday, August 15th
We will be performing SFX server maintenance on Sunday, August 17th from 7:00am-10:00am.
UBC eLink will be unavailable during this time. We apologize for the inconvenience.
HeinOnline System Issues – RESOLVED
Posted on April 19, 2013 @10:15 pm by madgett
Update: Thursday, Aug.14th
HeinOnline systems are now fully functioning.
Wednesday, Aug.13th
HeinOnline is still experiencing technical and server issues. Users accessing HeinOnline via Serials Solutions (UBC Library’s ejournals A-Z list) or other third parties may not be able to function at full capacity due to the third party redirecting back to the original server. Hein anticipates having these server problems resolved by the end of today
UBC eLink – SERVICE RESTORED
Posted on April 19, 2013 @10:15 pm by madgett
Update: Aug.13th – 1:10pm
UBC eLink is back on track. We apologize for any inconvenience.
Wednesday, August 13th – 11:40am
UBC eLink is temporarily unavailable. We are working to restore access as quickly as possible.
HeinOnline is Experiencing Technical Difficulties
Posted on April 19, 2013 @10:15 pm by madgett
Notice from HeinOnline Support
HeinOnline’s hosting partner is currently experiencing some technical issues. The technical team is working diligently to bring HeinOnline back to full system capacity as quickly as possible. During the interim, you may experience slow load times and/or delays in HeinOnline. You may also experience difficulty searching, resulting in search errors. Continue to check back and rerun your search query.
Further updates will be posted throughout the day.
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