eResources & Access Procedures

eResources: Service Bulletins

• Lost access to UN Comtrade
  May 14, 2025 - Subscription access currently not working. Free access only. Eresource...
• Lost access to ProQuest's Music Periodicals Database
  May 9, 2025 - Resolved on Monday May 12th, 2025 We've lost access to ProQuest's...
• National Film Board - "Sorry this content is not available to view in your current location."
  March 6, 2025 - When trying to access National Film Board (NFB) films users may see a ...
• Statista - loss of access
  March 5, 2025 - Resolved on March 6, 2025 at 11:29pm Access has been restored to St...
• Audio Ciné Films - Invalid Portal error message
  March 4, 2025 - "Invalid Portal" or "Unauthorized IP" error message seems to only appe...
• Bates' guide to physical examination and history taking - eBook linking issues
  February 28, 2025 - Users are not able to access Bates' guide to physical examination and ...
• Pitchbook Login Issues
  February 26, 2025 - Users of Pitchbook may see some login issues or an "Invalid IP" error....
• Error message: CWL Authentication - Unsupported request
  January 21, 2025 - Resolved January 21, 2025 at 1:23pm Access has been restored. Pleas...
• Holiday Closure for eResources & Access Help
  December 24, 2024 - Happy Holidays! The eResources & Access Team will be away from th...
• CNKI eBooks access issues - workaround by accessing old user interface
  December 12, 2024 - We are currently seeing some issues with accessing CNKI eBooks. A w...