The eResources & Access unit is responsible for managing numerous key parts of the e-resources lifecycle: trials, licensing, activation, tracking, and troubleshooting. This includes the negotiation of license terms, ongoing maintenance of online resources, and day-to-day support of users by responding to queries and updating the eResources & Access blog.
Divisions
- Acquisitions - Monographs
- Acquisitions - Serials
- Cataloguing & Metadata
- Collections Management & Planning
- Collections Storage Services
- eResources & Access
- Licensing
- Preservation
People
Location Maps
Phone/Fax/Email
Acquisitions: (604) 822-9655
Cataloguing & Metadata: (604) 822-3271
Collections Management & Planning: (604) 822-8672
Collections Storage Services: (604) 822-4180
eResources & Access: (604) 822-4192
Licensing: (604) 822-0903
Preservation: (604) 822-3441
Serials: (604) 822-6909
Fax: (604) 822-3201
E-Resources Help: mailto:lib-ejhelp@lists.ubc.ca
Address
Woodward Library, Floor 3
2198 Health Sciences Mall
Vancouver, BC
V6T 1Z3
eResources: Service Bulletins
- Factiva: Excessive downloading incident
October 20, 2025 - UPDATE: As of October 23, 2025, Factiva has restricted downloading to ... - eResources Short Staffed
September 29, 2025 - At this time, the eResources team is experiencing a temporary staffing... - Nkoda Access not working - Asking users to Subscribe
September 26, 2025 - ACCESS RESTORED on Thursday, October 2, 2025 Access to the Nkoda Ap... - MathSciNet - Access Issues
September 17, 2025 - MathSciNet has moved to a new system of authentication that is causing... - Access to National Theatre Collection and Royal Shakespeare Collection videos now via Alexander Street
September 5, 2025 - Our access to National Theatre Collection (1 and 2) and Royal Shakespe... - eResources Current Short Staffed- Slow to Respond to Tickets
August 15, 2025 - Due for unforeseen circumstances the eResource Team will be short staf... - ASTM Access Issues
August 12, 2025 - ASTM has moved some content (ebooks and journals) to a new website - A... - Pitchbook Access Not Working
August 5, 2025 - Access now back up. Access issues with Firefox may remain. Try using a... - EBSCOhost interface migration starts August 5th
July 16, 2025 - On August 5, 2025, the Library’s main EBSCOhost profile will migrat... - Access Issues with AMS (American Mathematical Society) forcing users to login twice
June 26, 2025 - Users trying to access AMS (American Mathematical Society) books or jo...
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