Users of Pitchbook may see some login issues or an “Invalid IP” error. To successfully login, make sure:
- You are logging in via the UBC Pitchbook site, not Pitchbook.com. The UBC Pitchbook site looks like the screenshot below.
- A ‘Invalid IP error’ is either caused by logging by the wrong page (Pitchbook.com instead of the UBC Pitchbook site) OR by a “bad” cookie. To get around the cookie issue, close your tabs and clear your cache and cookies (for all time).
If you already have an account and are denied login (e.g. “Access not authorized” or “Account Expired”), your account may have expired. Please create a new account using your same UBC email and your account will be reinstated. You need to create a new account via the UBC Pitchbook website NOT Pitchbook.com.