However, there are a couple cases where –more often than not– this direct linking fails. Articles that are in “Supplements” or “Special Issues” are a problem as there seems to be no standardized way of citing those articles. Sometimes the citation says “Sup.” or “Suppl.” or just “S.” rather than “V.” for volume. As well, some aggregators (like the EBSCOhost or Gale databases) do not get supplements/special issues from the publishers. It’s not in their agreements. Also, page numbering can take on strange formats, like “S-7” or “23-A”.
A good rule of thumb for these types of articles is, if the “Article” level linking fails, go in at the “Journal” level and then work your way to the right issue & article.
And as always, please report these problems via our Help Form. We pass on these problems and hopefully that will help the software developers work towards a solution.