eResources: Service Bulletins

• Service Update: New Ask Us Contact Form
  June 1, 2026 - Effective today, the UBC Library Ask Us website provides students, s...
• Taylor & Francis eBooks Access Issues
  May 11, 2026 - UPDATE: Issue Fixed as of May 12th, 2026 When attempting to access...
• Lost access to Cambridge University Press
  March 31, 2026 - UPDATE: Issue Fixed as of 9:45 am March 31, 2026 We have lost acce...
• Pitchbook - New Login Process
  March 6, 2026 - UBC Library is pleased to announce that we will be moving to a new Si...
• CPS Access Issues
  February 25, 2026 - UPDATE: Issue Fixed as of March 5th, 2026 We are seeing reports of...
• Factiva Access Issues - Left at Login Page
  February 24, 2026 - Users are unable to access Factiva Journals and left at a Factiva Log...
• Pitchbook - Access Issues
  February 11, 2026 - Some users are seeing are ‘'Access not authorized' error when tryin...
• Kanopy Blocked Access Issues
  February 3, 2026 - UPDATE: Issue Fixed as of February 3rd, 2026 Off-Campus Users are ...
• Access Issues for ProQuest databases - "This page isn't working"
  December 10, 2025 - UPDATE: Issue Fixed as of December 18, 2025 We are seeing some sca...
• Use the OpenAthens Bookmarklet to login via UBC Library to Publisher Websites
  December 8, 2025 - The below hyperlink - 'UBC OpenAthens Login' - can be added to your b...