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Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

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2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

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EBSCO eBooks

EBSCOhost eBooks – Possible Down Jan.3-5, 2022

By madgett on December 20, 2021

EBSCOhost eBooks may be down for maintenance from January 3rd to January 5th, 2022. Per EBSCO: Starting the evening of January 3rd, 2022 (EST), EBSCO will be performing an upgrade to systems which will affect the speed with which newly acquired content is made available to your library on the EBSCOhost platform. Maintenance is expected […]

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EBSCO eBooks and Taylor & Francis eBooks Down – Dec. 2021

By madgett on December 7, 2021

UPDATE – Problems resolved. 09de2021 There is currently a problem with EBSCOhost ebooks (PDFs are not opening) and with Taylor & Francis ebooks (“gateway” error). Stay tuned for updates.

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Harvard eBooks via EBSCOhost – No Access (May 2021)

By madgett on May 25, 2021

Access Restored. Currently, we have lost access to the Harvard Business Publishing Collection (EBSCOhost) also known as Harvard Business Review Press ebooks on EBSCOhost. We are working on a solution. Only the “Harvard” ebooks seem to be affected. Stay tuned.  

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EBSCOhost Databases & eBooks -Slow/Timeout -22se2020

By madgett on September 22, 2020

All Issues Resolved. PLease report any further problems via our Help Form: Electronic Resources Help EBSCOhost databases & eBook site having problems: “EBSCO Customer Support has received reports of an issue with Multiple Products showing slow response or timeouts.” Stay tuned for updates.

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eBooks @ EBSCOhost : Firefox 45 Not Working

By madgett on April 26, 2016

UPDATE – Temporary Fix But… Per EBSCOhost: “We sincerely apologize for the inconvenience of eBook PDFs not loading in Firefox 45 and above. This issue is a result of an update to the Firefox code base which is incompatible with our eBook viewer. We are working to fully resolve this issue as soon as possible […]

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EBSCO eBooks: Off-Line Downloading to End Temporarily

By madgett on January 31, 2012

Currently, on the EBSCO eBook platform you can download ebooks off-line. Unfortunately, as the majority are single-user ebooks, this means no one else can access the ebook for 7 days. In order to make accessing fairer to all, we will be temporarily suspending off-line downloading on the EBSCO eBook platform later this week. This move […]

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