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Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

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Problems Using Summon, Citation Linker or ejournal Portal? Send us a PURL

By irobb on June 2, 2011

You already know that if you run into an access problem with a Library resource, you can use the blue “Access Problems?” button (when available) or just use the eResources Help Form to report the problem. But to help paint a clearer picture of the problem, you can also cut & paste the URL from […]

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Internet Explorer 9: Problems with Some Library Resources

By irobb on May 30, 2011

Microsoft pushing you to upgrading to Internet Explorer 9? Resist! Several of our Library e-Resources are not working with IE 9 (Web of Science, for example). This is commonly a problem with the latest version of browsers; the publishers/vendors/platforms just don’t upgrade themselves right away. We do not have a list of resources that will/won’t […]

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Engineering Village (Compendex): Site Down

By irobb on May 30, 2011

**Engineering Village is back** The Engineering Village site is down. As this is a long weekend in the U.S., it may take a while to come back. Contact Science & Engineering for alternate resources. Stay tuned for updates.

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AskAway: Now Embedded in EbscoHOST Databases

By irobb on May 26, 2011

Looking around in “Academic Search Complete” or some other EbscoHOST database and suddenly need the help of a Librarian? Well, now you can get it. At the search result level within EbscoHOST databases (or at the article level, if you are browsing a journal), an AskAway box will pop up on the right. Don’t know […]

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Wiley Online Library *DOWN*

By irobb on May 9, 2011

**Wiley Online Library is back online** Looks like the Wiley Online Library site has crashed. Hopefully, not for long. No ejournal access to Wiley titles at the moment.

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Two Video Databases on Trial: A Mini DOXA Fest?

By irobb on May 9, 2011

Two video databases on trial from Alexander Street Press… just in time for DOXA! Filmakers Library Online is a collection of award-winning documentaries from a broad range of research interests – race and gender studies, human rights, globalization and global studies, multiculturalism, international relations, criminal justice, the environment, bioethics, health, political science and current events, […]

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New Resource: Native American Archives

By irobb on May 9, 2011

“[The] Native American Archives collection provides more than 1.8 million pages of original historical documents pertaining to Native American history and life from the 18th through the 20th century. The collection is made possible in collaboration with the National Archives and Allen County Library.” –EBSCOHost Documents include treaties, census, photos and more.

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Firefox 4: Don’t Upgrade, Yet!

By irobb on May 2, 2011

We recommend that you do NOT upgrade to Firefox 4 at this time. We have heard a couple of complaints from patrons (one is that the Refine Your Search options aren’t entirely working in Summon) and heard rumours of other quirks. You can read the Firefox 4 release notes here. We are investigating fixes on […]

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Two New eResources for Music and Urban Landscape Lovers

By irobb on April 15, 2011

Two recent resources have been added to the Library’s list of Indexes & Databases: Music Online is a portal which provides access to all of UBC library’s Alexander Street Press music databases: Classical Music Library, Classical Reference Library, Classical Scores Library, Garland Encyclopedia of World Music, Opera in Video and Smithsonian Global Sound. elementsdb catalogues […]

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Journal of Chemical Education: Access restored!

By irobb on March 22, 2011

Access has been restored to the Journal of Chemical Education from the American Chemical Society. Please clear your browser’s cache & cookies before accessing the journal here.

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