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Technical Services

Contact

Branch Liaisons
Service Points and Staff in Technical Services

Acquisitions: 
(604) 822-9655 
Cataloguing & Metadata: 
(604) 822-3271 
Collections Management & Planning: 
(604) 822-8672 
Collections Storage Services: 
(604) 822-4180 
eResources & Access: 
(604) 822-4192 
Licensing: 
(604) 822-0903 
Preservation: 
(604) 822-3441 
Serials: 
(604) 822-6909 

Fax: (604) 822-3201 

E-Resources Help: 
lib-ejhelp@lists.ubc.ca

Location / Maps

Woodward Library, Floor 3 
2198 Health Sciences Mall 
Vancouver, BC 
V6T 1Z3

UBC Map | Google Map

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RefWorks & Illumina: Maintenance this Weekend

By irobb on March 5, 2009

To quote: “We need to upgrade the operating system on our central storage array this weekend. The work is scheduled to begin at 10pm on Sunday March 8 and end by 1pm on Monday March 9. Because so many Scholars Portal services make use of the storage array, we need to schedule downtime for the […]

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MyiLibrary & UBC Wireless: *Reminder*

By irobb on March 3, 2009

For wireless / laptop users, MyiLibrary will ask for a login and password if you try to link to a title from the OPAC, unless you connect via VPN. To avoid this, you need to connect to VPN after you log onto the UBC wireless network but before clicking the link from the OPAC record. […]

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Contemporary Women’s Issues: No Access *UPDATE*

By irobb on March 2, 2009

CWI is back in action. Previously… Contemporary Women’s Issues database (from Gale / RDS) does not recognize us. I have contacted Gale. Stay tuned.

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Google Scholar & eLink: .ca VS .com *UPDATE*

By irobb on March 2, 2009

A plugin called LibX seems to play a roll in the way eLink buttons are displayed. Ed from Systems reports Google is also going to run an update (soon?). So, keep watching for an improvement on this front. Previously… We are not sure why (we are investigating) but the eLinks show up better in Firefox […]

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American Geophysical Union: Website Down*UPDATE*

By irobb on February 26, 2009

www.agu.org and all its web pages are back. Previously… The wheel-o-death, she spins and spins. All American Geophysical Union ( www.agu.org ) journal sites are down. Stay tuned for their return.

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Guest Stations in Branches: Databases “…don’t look right”*UPDATE*

By irobb on February 17, 2009

Turns out some adjustments are possible. Health Reference Center and the Alexander Street Press sites should be displaying correctly on the Guest Machines now. Previously… A patron on a “Guest” work station in a branch complains that something is wrong with the Gale database they are looking at. You look and see boxes and red […]

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DocDels & InterLibray Loans: *UPDATE*

By irobb on February 9, 2009

They’re back! Previously… According to David Winter: “Document Delivery and Interlibrary Loan ordering is not available at the moment due to a server problem in Ottawa. We are waiting to hear from Ottawa as to how long we will be down.”

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EZproxy Changes: New Server/New Login Screen

By irobb on February 6, 2009

As you have probably noticed, EZproxy has had a shake up. You may have become aware of the changes after you hit a “Click Here” for passwords or authentication and received an error message. Or a database became temporarily unavailable. Or you were surprised (and frustrated) by the new green & gold “EZproxy Login” page. […]

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RSVPN: *The Official Word*

By irobb on February 6, 2009

We have been fielding many RSVPN (one of two off-campus, CWL-authenticated connections to the Library’s eResources) emails at lib-ejhelp. You’ve been frustrated by RSVPN’s unstable performance (or non-performance). So have we. Here is the official word on the RSVPN state of affairs. Hope this helps to clarify things. And please, do continue to email us […]

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Journal Info: *New Tool*

By irobb on February 6, 2009

Ever wonder what a journal’s FRIDA level might be? What its ISI impact factor is? If there are “Open Access” alternatives to your favourite journals? Wonder no more! Journal Info reveals all this and more. Type in a journal title or Browse by Subject. Check it out. “This service is provided by Lund University Libraries, […]

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