UBC Library eResources: Service Bulletins

SpringerLINK eBooks: 2012 Titles Not Available Yet

Posted on April 11, 2012 @9:49 am by madgett

*UPDATE* SpringerLink 2012 ebooks are now available!

Records for the 2012 SpringerLINK ebooks were added (our mistake) to the Catalogue and Summon before we had the access organized. In fact, due to higher-than-expected costs, it is probable that many 2012 SpringerLINK ebooks will not be purchased by the Library.

So, if you come across an ebook that is published by “Springer” and has a date of “2012” and you cannot get access to it, please still report it via out Help Form, but be aware that access may not be possible.

Sorry for any inconvenience and confusion this may cause.

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EBSCOhost CINAHL: Problem with Subject Headings

Posted on April 23, 2012 @12:14 pm by madgett

*UPDATE 2* PROBLEM FIXED!!  CINAHL Heading Searches should be working as expected.

*UPDATE* We currently have a Critical Service Issue open and our technical team is working to address the CINAHL issues as soon as possible.“–EBSCO

The EBSCOhost database CINAHL [ Cumulated Index to Nursing and Allied Health Literature] is currently experiencing problems with Subject Heading searching. The vendor is aware of this and are working on it.

Stay tuned!

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Three New Online Resources Cover Bios, Video & Math

Posted on January 24, 2012 @12:00 pm by madgett

A few new online resources you might want to take a closer look at:

American National Biography Online: “…offers portraits of more than 18,700 men & women — from all eras and walks of life — whose lives have shaped the nation.” That would be the nation just south of us.

Films on Demand: “…Web-based digital video delivery service that allows you to view streaming videos from Films Media Group anytime.” Videos on everything from Opera to Ebola.

Mathematics Teaching: “…the journal of the Association of Teachers of Mathematics… Many articles have additional information or associated files.” Yep, it’s all about the math.

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EZproxy Upgrade on Wednesday, January 25th: Down 5:00 – 7:00pm

Posted on January 23, 2012 @9:43 am by madgett

EZproxy will be down from 5:00pm to 7:00pm on this Wednesday (January 25th.).

What does that mean?

  1. For off-campus access you will need to set up and use myVPN
  2. For resources that must use EZproxy (like ebrary, eBook Library and MyiLibrary), there will be no access till after 7:00 pm.

Sorry for the temporary inconvenience.

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ebrary eBooks: University of Toronto eBooks Pulled

Posted on January 19, 2012 @2:44 pm by madgett

This information was posted earlier, but a bit buried.

Now that ebrary has the ability to download ebooks, the University of Toronto Pres has decided to pull its ebooks from all subscription collections.

What does this mean? Where we have purchased a copy of a U of T ebook, we retain access. Where we only subscribe to a collection that has a U of T ebook in it, we lose access to the ebook. This covers over 570 and it will take a while for the UBC Catalogue and Summon. So, please be patient, but do keep reporting any ebooks you can’t access.

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ebrary eBooks: Access & Bookshelf

Posted on January 11, 2012 @10:31 am by madgett

*UPDATE 1* (see below)

New year, new problems.

There are several problems with our ebrary eBook access at the moment. We are aware and working on the problems. Please stay tuned!

UPDATE 1

One problem leaves town…

Authentication (Access) problem  and Bookshelf problem should be resolved. Please try the following to ensure your Access & Bookshelf are working:

  1. Clear browser cache & cookies
  2. If you are on campus -or- connecting via myVPN, you should have no problem accessing the ebook (except in two cases — see “Two problems…” below)
  3. When on the ebrary site, (as long as you have not logged into EZproxy yet) you will see in the upper right “Sign in”. This signs you in via EZproxy to your Bookshelf. If you have already passed through EZproxy, you are automatically signed in to your Bookshelf.

Two problems come to town:

  1. Almost all of our Single-User titles on ebrary have a 2 billion (yes, billion) person wait list. This should be corrected before the end of the day.
  2. The University of Toronto has suddenly pulled their titles from the “Canadian Publisher’s Collection.” This means that the U of T titles in this collection are listed in the UBC Catalogue, but are not accessible on ebrary. The Catalogue will be updated by the end of the month.

 

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E-Resources & Access (lib-ejhelp) Closed Dec.24 to Jan.02

Posted on January 11, 2012 @10:31 am by madgett

ChristmasThanks for another year of problems.

…no, seriously! It’s your challenging questions that keep us on our toes and make this job interesting. But we do need a break now and then. So, E-Resources & Access (we’re the folks behind this Help Form and  lib-ejhelp@interchange.ubc.ca) is going to curl up with some ‘Nog for a few days. We will CLOSE DEC. 23 in the afternoon and re-OPEN January 3rd.

Do send us any problems you encounter, and we’ll look into them in the new year.

Enjoy the holidays!

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American Chemical Society (ACS) website: Some Problems

Posted on January 11, 2012 @10:31 am by madgett

While searching and accessing journals and articles on the ACS site should not be a problem, other services (like registering for an account or setting up an alert) are not working due to maintenance.

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Rock and Roll, Counterculture, Peace and Protest: New Adam Matthew Resource

Posted on January 11, 2012 @10:31 am by madgett

“Tatooing, now illegal in most states, is on the rise again, in the undergroud form of secret tatoo clubs...” —The East Village Other, Vol 1, no.3 (Dec 1965)

Rock and Roll, Counterculture, Peace and Protest explores the dynamic period of social, political and cultural change between 1950 and 1975. The resource offers thousands of colour images of manuscript and rare printed material as well as photographs, ephemera and memorabilia from this exciting period in our recent history.

 

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eJournal Portal, UBC eLink, Citation Linker: Down

Posted on January 11, 2012 @10:31 am by madgett

*All is well again. Please clear the cache & cookies from your browsers before attempting to return to any site that had an earlier error message*

Looks like there is a server problem on campus. This is affecting several things, including our ability to bring up the various pages that link to journals.

Please be patient as the IT folks work on this.

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